| |
|
End-to-end Infrastructure Intelligence Solution
» Infrastructure Intelligence Solution for Service Providers
Designed for the extreme requirements of carrier deployments, our Service Provider version provides "carrier-grade" performance management. It provides end-to-end monitoring that gives providers a comprehensive, transparent view of infrastructure and next-generation services.
» Infrastructure Intelligence Solution for Enterprises
Our infrastructure intelligence solutions for enterprises, provides a holistic view on the performance of the entire IT infrastructure by correlating system monitoring data points with more traditional business-oriented information. With our Enterprise Version a comprehensive cause-and-effect relationships can be identified that are otherwise hidden. |
|
|
|
 |
| |
Network & Systems Management
ArabianITS along with its partners provide a comprehensive web-based network & systems management solution. Built on a lightweight, highly scalable architecture, the solution could be quickly deployed and easily managed for quick time to value and lower cost of ownership. Simple and centralized control, enhanced visualization of information, ease of use and historical and real time reporting allow users to quickly access the information they need, in customizable formats, to rapidly identify, diagnose and resolve situations. With our Network & Systems Management solution you can monitor:
• Windows Servers (2000 & 2003)
• Unix Servers (Solaris, HP-UX, Tru64, AIX, Linux)
• Novell Netware Servers
• Routers
• Switches
• Any other IP based and SNMP enabled device.
Application Management
Detect, diagnose and resolve performance issues before they impact end-users; and effectively manage change to streamline upgrades and ensure compliance.
Database Management
Improve DBA and developer productivity and increase database performance with our market leading database management products. |
|
|
|
|
|
Asset Management
Managing your user's computing assets throughout their lifecycle is essential for making informed technology-related business decisions. It helps to optimize your existing infrastructure, cut your support costs, and plan your overall capital expenditures. Our Asset Management solution gives you flexible and innovative management solutions extending all the way from initial procurement to final disposal.
Our Asset Management solution encompasses:
• Solution assessment and design - Get a right strat with expert needs evaluation, asset management system recommendations, and solution deployment planning.
• Inventory and asset tracking - Synchronize your enterprise-wide assets through a central repository of detailed information on your hardware, network, and software.
• Configuration management - Dynamically track and manage technology configurations, owners, users, and locations.
• Financial management - Keep tabs on capital  costs, purchase dates, incremental costs, ownership status (lease or purchase), and other key expense data.
• Automated reporting - Access detailed, custom-tailored reports to stay up-to-date on asset-related developments as they unfold.
ServiceDesk Management
End user satisfaction is a business-critical issue. Resolving service requests quickly and seamlessly increases company productivity, while effectively tracking and analyzing these requests allows IT to avoid the same issues in the future. When a company's Service Desk is highly adaptive and well organized, it has a direct and measurable impact on daily business activity and that is exactly what our ServiceDesk Management solutions has to offer.
Our ServiceDesk Management solution is an easy-to-use and easy-to-implement browser-based support automation tool-designed specifically for the IT departments - which aligns people, processes, and technology to reduce support costs and improve efficiency.
• Provides powerful workflow configuration
• Automates service desk processes
• Lowers the cost of support operations
• Provides customizable browser-based solution
• Provides ITIL based IT Service Support
• Enables Service Level Agreements
• Provides extensive graphical reports |
